Tripadvisor why did you ruin my life

It must be hard times for people to willingly try and destroy the reputation of someone trying to make a living in the same line of business. Luckily for these scum there is TripAdvisor, that will post ANYTHING from ANYONE, no validation and no strings attached.. Here is a TRUE story that has been verified : [ names have been changed ]

Mary had a hard 2 years after her husband died just 2 weeks before retirement, her 4 children had all left the home and started a family of their own. Now alone, the 6 bed roomed house seemed too big for just herself. She did think of selling, but she had spent almost 40 years in this house, and she just could not bring herself to sell. A friend approached her with the idea to open it as a B&B… Mary loved the idea, and spent a lot of time, effort and money getting her new venture up and running. Mary was not in it for the money, she was in it because she wanted to share what she had, and enjoyed meeting travelers that passed through. Things went really well for the first 2 years, most weekends she had about 3 rooms occupied. Mary did not advertise, most of her guests were just passing through, and word of mouth. Then one day, her world came crashing own… Another B&B opened just 2 miles from Mary, it was no big deal thought Mary, she even recommended it to people that came to her, when she was full. One day a returning guest said to her ” I hear you now offer evening meals” Mary looked surprised, and said she has never offered meals.. The guest told her that she had 2 very bad reviews on TripAdvisor.. Mary had never heard of TripAdvisor, and did not even know how to turn on a computer, let alone use one! The returning guest showed Mary the 2 bad reviews on TripAdvisor.. Mary just stood there with her face in her hands and started crying… WHY?? she said through her tears.. I have never offered meals, and I don’t have cats, I have an allergy, I have never had cats! WHO would do this and WHY? Both reviews ( there were only 2 reviews about Mary’s B&B and both were bad) were posted by a person that only had 1 post. The reviews said that the evening meal was cold and bordering rotten, and that there were cats in the bed and the room stank of cat urine, also that the window in the bedroom was so dirty you could not see outside. Coincidence or not, within 8 months of opening the doors of the new B&B they had already managed to get 8 fantastic reviews. Mary no longer manages to fill 3 rooms during the weekend, she is actually lucky to get one room occupied. All the love and hard work Mary put into her B&B was destroyed by LIES posted by someone that had obviously NEVER stayed at her B&B. The guest contacted TripAdvisor to have the comments removed.. their reply was short and bitter-sweet, the reviews were within the guidelines, and would not be removed, even after stressing that Mary has NEVER offered evening meals, and has NEVER had cats ( she has a cat allergy) and that not just the guest rooms, but the whole house is always spotlessly clean. The guest then contacted TripAdvisor for a second time, asking for them to remove the property from TripAdvisor seeing as she never wanted to be on there in the first place. Their reply was that once a property was listed, it could ( would?) not be removed. So, the dream of a widow was destroyed by an anonymous person and TripAdvisor that allowed these lies and libel reviews to be posted without any form of validation.


Are you going to be next?… Do you live just down the road from this person who pays $40 to ruin your dream, your reputation and your livelihood.. ‘Cos we know TripAdvisor will gladly post it!!

Let TripAdvisor ruin your dream



TripAdvisor Warning

TripAdvisor Warning

We are a small group of 9 people that are tired of the way TripAdvisor chooses to conduct their business, mainly because of the total lack of consideration towards “owners” in the hospitality world. We are based in the USA, Europe and New Zealand.
TripAdvisor Warning
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