ReviewBiteBack

Review Bite Back Honest ReviewsHere at www.reviewbiteback.com we believe that www.tripadvisor-warning.com have a brilliant cause and objective. To show Trip Advisor for the misleading and biased site that it is. We consider our new site to be a much fairer and more reliable way to collect customer comments and reviews that the traditional forms of review sites such as Tripadvisor.com and reviewcentre.com The difference being that we can guarantee that our comments and reviews have come from actual customers that have experienced the service or product as the review is stimulated by the company that has provided that service. The customer’s comments and reviews are noted in our system, then an email is sent to that customer and they have to verify the comment and activate the review themselves. Having been on the sharp end of review sites ourselves we decided that enough was enough and we needed to create a site that gave good quality information to the consumer but also protected the hard working, hoteliers, travel agents, tour operators and travel product suppliers.
We have just launched phase one of the site that allows consumers the chance to see real reviews and comments about a company along with other important information including the number of customers they have serviced, date established, awards achieved, photos and a full profile of the company. This really is just phase one for us, we have great aspirations to make www.reviewbiteback.com/ more user friendly and informative than any other review site but also make sure that lies and libel comments are never posted and all comments are VERIFIED! As the guys on www.tripadvisor-warning.com have said, it is an easy thing to do, so we are doing it!
So what is next for www.reviewbiteback.com/ ? We want to show consumers the experiences of existing customers that have used services from the booking process to the actual fulfilment of the service, be it a stay in a hotel, a flight or a holiday extra. So after the original review is verified by the customer we also take the fulfilment date and we will be sending them a welcome home email. This will give the customer a chance to expand and rate their full experience. These details will then get sent directly to the service provider. If there is any complaints or queries this will give the hotelier or service provider a chance to resolve any problems the customer may have had. Once both parties are happy for the extended review to go live, it can!
www.reviewbiteback.com are going to work tirelessly to make sure companies in the travel industry are fairly represented when it comes to reviews, without losing any legitimacy of reviews made on our site, giving consumers the best information possible

 

TripAdvisor Warning

TripAdvisor Warning

We are a small group of 9 people that are tired of the way TripAdvisor chooses to conduct their business, mainly because of the total lack of consideration towards “owners” in the hospitality world. We are based in the USA, Europe and New Zealand.
TripAdvisor Warning
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Comments

  1. Hooray and kudos to this blog. Trip advisor still hasn’t removed an offensive personal comment made in a review that I ‘stripped down to my bikini and sat with my legs spread open wide for everyone to see’. This was personally degrading, totally untrue and horrified me. What do you think my mother and grandmother would think of this? I am 46yrs old, mother of 3, very professional and work as a snorkel guide on a boat. I tried to no avail speaking with TA. As we all no, you cannot contact them and get 1 chance, only 1, with 200 characters only 200, to cry out. After that you are dismissed and vanish. Creepy I say. Even their so called ‘support forum’ is a crock, because that mysteriously vanishes too! No one from TA ever writes back and everything is forms and drop down boxes. ‘Is there anybody in there….???? I don’t believe in begging and pleading for more reviews from prior customers, friends, family ect as the so called experts suggest in the support forum. They say ‘don’t worry, when you get more good reviews it will outway the false, degrading, personal insults made in the bad ones’ What kind of business are they promoting? When I had my problem and dulged into the owners support forum and say the chaos and havoc TA was causing to the poor peoples lives I was appalled! TA is definalely a disgrace to its claim of fairness. Thank you soooo much to the inginuity and talent behind this site.

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