TripAdvisor accused Father and Husband of being a Pedophile

  Stefano L, a husband and father of 3 had his reputation and life as he knew it destroyed by TripAdvisor.  On August 16 - 2011 TripAdvisor approved and posted a completely unvalidated review from a completely unvalidated user, claiming Mr Stefano L was a Pedophile.   Stefano and his family tried to contact TripAdvisor numerous times to have the review removed. Emails, letters and phone calls went unanswered. TripAdvisor completely ignored the issue. Stefano who at the time had been … [Read more...]

Unsatisfactory protection for hoteliers from Tripadvisor

Posted on the "Owners Forum" of TripAdvisor Mar 04, 2011, 2:36 I recently had a serious problem regarding a review to which I wrote to TA outlining the problem. I wanted the review removed or at least a section of it as it what the author claimed wasn’t true, therefore by their own guildlines it was hearsay. The level of service from TA was speedy on the first reply, but it was the only reply, and it was totally unsatisfactory and obviously a generic response. In that corresponding email … [Read more...]

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