TripAdvisor and how they claim to rank your listing

Everyday we get 100's of emails sent to us, asking us everything about TripAdvisor. By far the most common question is "Can you remove my property from TripAdvisor" followed by "Can you help remove a review that is fake" and thirdly the most asked question is.. "How does TripAdvisor rank my listing".. At first we just assumed that someone at TripAdvisor stuck his or her thumb up his or her ass, and then held the thumb in the air to see which way the wind was blowing, because no matter how much, … [Read more...]

TripAdvisor approves unvalidated reviews that destroy reputations and lives

We just recently did a test on TripAdvisor, we had all 15 of our reviewers create ONE account each, and then post 7 opinion reviews in one session for both hotels and restaurants. ( all positive reviews ) We wanted to see how soon TripAdvisor would post all 7 reviews from a new user. Below is a breakdown of the stats Total new accounts : 15 ( 1 new account each )Total reviews posted : 105 ( 7 reviews each )Accounts from countries : 5 different countries ( USA, CA, UK, NZ and Italy ) From the … [Read more...]

TripAdvisors Fake Review Nightmare

TripAdvisor is really becoming a laughing stock in the industry, they just bury their heads in the sand, and haven't got a clue where to go from here. Just 2 years ago, TripAdvisor was the only place to go for unreliable travel reviews. Now however there are numerous reliable sites that you CAN trust. Google dropped TripAdvisor Reviews from their search engine results, this was done for two reasons, One, the reviews cannot be trusted, and Two, Google launched their own Google Places. While … [Read more...]

Owners ignored bullied and threatened by TripAdvisor

  More and more hotels, B&B's, restaurants and other establishments want to be removed from TripAdvisor. EVERY person in the tourism industry knows they can and will never be able to please and satisfy everyone, no matter how hard they try. No one who works hard to please others are going to be happy with a negative review, but everyone knows sooner or later you will get one, and you will just have to deal with it. Dealing with a bad review is not pleasant, but when you know a review … [Read more...]

Luxor Casino Las Vegas one of thousand Business listings to get hijacked and Fake Reviews posted

We have been contacted by a large  "Reputation Management Leader" based in the USA asking if we can supply them with any proven details about fake reviews that have been posted on Tripadvisor. It goes without saying that it is our civil duty to help in any way we can. A list 100's of  Fake reviews have been put together, including  screenshots. We also added screenshots and videos of  the hijacking of the Business Listings of the 10 most prominent Hotels in the USA. We are looking forward to … [Read more...]

Italian Movement SoSAlbergatori

[ Please excuse my English, I have done my best to translate this  from Italian ] We are an Italian team of Hotel Manager's and Owners that want to resolve the largest problem of our industry: TripAdvisor.We love reviews but we can not accept reviews that are libelous and false!Since 2007 we have been trying to resolve this problem with the cooperation of Italian’s Government, with the most popular Association Federalberghi, without results. We have written to Tourism Minister Michela … [Read more...]

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