TripAdvisor Best Online Blackmail Platform

TripAdvisor Blackmail PlatformA recent poll on the very popular Travel and Leisure Magazine showed that 43% of Hotel and Bed and Breakfast owners would, if given the chance REMOVE their property from TripAdvisor. However says Morgan Hughes, all 43% do admit that TripAdvisor has been, and still is a key to getting customers. So why would these 43% choose to remove their property from a site that is bringing in the customers?

Morgan Hughes say’s that the main reasons for this, is that TripAdvisor has become a “Free for All” It is human nature to fester on something negative, and take actions. TripAdvisor has no form of validating the people that post reviews, thus making it extremely easy to post overly exaggerated reviews. We have seen reviews that are so ridiculous, they should not have been posted on TripAdvisor, for example..

A British couple booked a package holiday in Turkey, and wrote a bad review about the hotel because there were too many Turks in the hotel.

An American couple complained because the grapes in the complimentary fruit basket had seeds in them and she nearly choked

An American posted a really negative review about a B&B because the owner did not supply them with a power converter

And the list goes on and on..

 

TripAdvisor Blackmail Platform

 

Another huge problem property owners have with TripAdvisor is that it is very easy to post negative things about the competition. Anyone can start a smear campaign against anyone on TripAdvisor, and it is very easy to destroy a reputation.
What people need to remember, is that a negative review or comment weighs 10x that of a positive one. For example, if you go to the supermarket to but a dozen eggs, and there is one broken egg in the box, you will put it back and choose another box.. Now imagine someone had 5 negative reviews because of a campaign against them! they and their business would be ruined. And this is what is happening on TripAdvisor.

And last but not least,more and more people are using TripAdvisor to blackmail owners. All 43% claim that current customers mention TripAdvisor within the first 2 minutes of arriving, also making it clear that they leave reviews, always in the hope of getting some special treatment.
Free night(s) accommodation, Free breakfast, Free drink(s), Better rate, Free room upgrade.. you name it, these owners have heard it all..

One couple had booked online and turned up with two large and noisy Beagles and threatened with TripAdvisor if the dogs were not allowed to stay in their room

An Australian business man threatened to have all his employees post negative reviews if the drinks were not on the house ( he claimed he had 40+ employees )

A couple had booked for 6 nights and left after staying 5 nights and claimed the room was not exactly as advertized and wanted a full refund or else they would start posting negative reviews on TripAdvisor.

And the list goes on and on.

 

So, we went onto the “Owners / Managers forum that is a protected forum, but ANYONE can get in there by just pawning a business listing.

On the first page of the forum we found the following issues..

TripAdvisor just sits back and does NOTHING while owners are being blackmailed, and are having their business, livelihood and reputation DESTROYED by TripAdvisor

 

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TripAdvisor Blackmail

 

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TripAdvisor Blackmail

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TripAdvisor Blackmail

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TripAdvisor Blackmail

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TripAdvisor Blackmail

TripAdvisor Warning

TripAdvisor Warning

We are a small group of 9 people that are tired of the way TripAdvisor chooses to conduct their business, mainly because of the total lack of consideration towards “owners” in the hospitality world. We are based in the USA, Europe and New Zealand.
TripAdvisor Warning
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Comments

  1. Otto MIleti says:

    I can imagine the problems created by bad reviews. The only thing I can say is that I can usually read through them and still get a good feeling about whatever establishment I’m checking out. Of course there are always cry babies that will never be satisfied no matter how good they are treated. If you read enough reviews you can still get a good feeling about the establishment and make a good decision. It’s like judging diving or ice skating, you throw out the highest and the lowest score and get an average in between.

    • TripAdvisor Warning says:

      In most cases you are correct, if the establishment has enough reviews to draw a conclusion. However for the small “Mom & Pop” that is just starting that has not yet got any reviews. If this establishment get’s caught in a campaign against them from for example another hotel / restaurant in the area, then the Mom & Pop is screwed!!

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